Related skills
customer support operational planning top secret clearance jwics classified networks📋 Description
- Own the full customer relationship from end users to General officers.
- Expand product usage toward 100% of workflows in Onebrief.
- Communicate user needs to the product team and stay proficient.
- Instill the Onebrief brand image and enable expansion to Allies/Partners.
- Lead or support planning exercises and assist renewals.
- Coordinate with customers and product engineering during incidents.
🎯 Requirements
- Proven experience leading military operational planning (multi-star HQ preferred).
- Exposure to staff planning via PME or service experience.
- Familiarity with major military planning exercises and software deployment on classified networks.
- Proven ability to expand business presence in a region with software/tech solutions.
- Experience in customer support (face-to-face/remote) and incident coordination with product engineering.
- Top Secret clearance with SCI eligibility; strong technical aptitude.
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