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customer service jwics expansion_sales📋 Description
- Own the full PACAF customer relationship from users to Generals.
- Rapidly expand Onebrief usage across staff workflows.
- Lead renewals and expansion to sustain yearly deals.
- Communicate user needs to product team.
- Maintain high product proficiency and excite customers.
- Enable expansion to Allies and Partners.
🎯 Requirements
- Proven experience leading operational planning in military contexts (multi-star HQ preferred).
- Advanced military education: Command and Staff, Advanced Military Studies.
- Familiarity with major planning exercises and software deployment on classified networks.
- Proven ability to expand software presence within a region.
- Experience in customer support (face-to-face and remote) and incident coordination.
- Strong technical skills to master our application and liaise with customers.
🎁 Benefits
- All-remote company.
- Work with military commands around the world.
- Collaborative, high-performance culture.
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