Related skills
customer service stakeholder management📋 Description
- Own the entire customer relationship, from users up to General Officers.
- Understand the staff ecosystem and how our product fits to support the warfighter.
- Clearly communicate user needs to the product team and excite customers.
- Instill the Onebrief brand image.
- Enable expansion within the Army.
- Contribute to team success and adapt to changing priorities.
🎯 Requirements
- Proven experience leading operational planning in a military context.
- Advanced military education or relevant experience.
- Familiarity with major planning exercises and software deployment on classified networks.
- Proven ability to expand business presence in a region with software/tech solutions.
- Experience in customer support, both face-to-face and remote.
- Strong technical skills to master our application and liaise with customers.
🎁 Benefits
- All-remote company with global teammates.
- Remote role with 50% travel.
- Collaborative, mission-driven culture.
- Growth opportunities in a high-impact environment.
- Work with veterans and government customers.
- Autonomy and ownership in a high-responsibility role.
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