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customer service stakeholder management jwics military_planning📋 Description
- Own the customer relationship from users to Generals.
- Expand product usage to ~100% of workflows in Onebrief.
- Communicate user needs to product; stay proficient.
- Build Onebrief brand image; enable expansion to Allies/Partners.
- Responsibilities aren't limited. Team effort to succeed.
- Lead or support exercises and coordinate on incidents.
🎯 Requirements
- Top Secret clearance with SCI eligibility.
- Experience with military HQs or equivalent govt settings.
- Exposure to staff planning via PME or service experience.
- Experience with major military planning exercises on classified networks.
- Proven ability to expand regional business presence in software/tech.
- Experience in customer support coordinating with customers and eng teams.
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