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crm data analysis salesforce partner management onboarding๐ Description
- Manage a 40+ account portfolio, driving growth and partner satisfaction.
- Launch and manage partner content with cross-functional teams.
- Build strong partner relationships and serve as single point of contact.
- Identify growth opportunities and advise on platform features.
- Coordinate with marketing, operations, and product for launches.
- Help partners scale content to reach more learners.
๐ฏ Requirements
- 7+ years in account management or partner success (edtech/B2C preferred)
- Strong PM skills with launches and cross-functional coordination
- Excellent communication and relationship management for partner success
- CRM experience (Salesforce) and data management
- Familiar with online education content, onboarding, and platform support
- MBA or equivalent from a top university (preferred)
๐ Benefits
- Globally distributed team with flexible work location
- Work from home, Coursera hub, or coworking space
- Virtual hiring and onboarding from anywhere
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