Related skills
customer service retail merchandising leadership training📋 Description
- Create a comfortable and uplifting end-to-end customer experience.
- Plan and execute store events to build community and drive sales.
- Actively listen to customer preferences and recommend products.
- Lead product fittings to ensure correct size on the first try.
- Stay knowledgeable on our product assortment – and wear it, too!
- Coach and develop Sales Associates, promoting a positive, fun environment.
🎯 Requirements
- 2+ years’ experience in retail and/or customer service
- Lead or senior role experience preferred
- Passion for creating exceptional customer experiences
- Warm, can-do demeanor with a “get it done” approach
- Resourceful with strong issue-resolution skills
- Affinity for Knix products and mission
🎁 Benefits
- Competitive pay with base salary plus monthly bonus
- Health benefits from day one and access to mental health resources
- Parental Leave Top-Up up to 80% of salary
- Inclusive and diverse workplace culture
- Generous employee discounts up to 50% on Knix products
- Career advancement with monthly, quarterly, and semi-annual recognition
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