Related skills
customer service retail merchandising pos brand ambassadorπ Description
- Model and coach customer experience principles.
- Embody Glossier's core values: customer devotion, inclusion, courage.
- Become an expert on the product portfolio and care.
- Fulfill orders quickly and accurately with brand standards.
- Build relationships with repeat customers pre/post visits.
- Train and mentor new team members on service standards.
π― Requirements
- 2+ years in fast-paced customer service ops (retail/hospitality) preferred.
- Beauty/skincare advisory or sales experience preferred.
- Flexible schedule including evenings, weekends, and holidays.
- Passion for creating memorable customer experiences.
- Collaborative, inclusive team player who promotes belonging.
- POS or inventory management system experience a plus.
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