Related skills
sales customer service retail merchandising leadership๐ Description
- Create a comfortable and uplifting end-to-end customer experience.
- Plan and execute store events to drive sales and community.
- Lead product fittings to ensure correct size first time.
- Coach and develop Sales Associates; promote a positive, fun environment.
- Stay knowledgeable on our growing product assortment, and wear it proudly.
- Ensure products merchandised effectively to reflect our brand and drive sales.
๐ฏ Requirements
- 2+ years experience in retail or customer service
- Lead or senior role experience preferred
- Passion for exceptional customer experiences
- Warm demeanor with a get it done approach
- Resourceful with keen ability to resolve customer issues
- Must have work authorization to legally work in Canada and be 18+
๐ Benefits
- Competitive pay with base salary plus monthly bonus.
- Health benefits start day one; mental health & wellness platform.
- Parental leave top-up up to 80% of salary.
- Inclusive, diverse culture where team members can bring their whole selves.
- Product discounts up to 50% on Knix products.
- Career advancement with regular awards and recognition.
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