Part-Time Key Lead (Westboro)

📋 Description

• Lead the Knix sales floor and fitting rooms with a warm, inclusive experience.
• Coach and develop Sales Associates in real time to hit targets.
• Own peak-hour selling; use real-time KPIs to coach on the fly.
• Guide customers to the right Knix products and bra fittings for the perfect fit.
• Maintain product knowledge and communicate expertise to shoppers.
• De-escalate challenging interactions with care and confidence.

🎯 Requirements

• 2+ years in apparel or lifestyle retail; lead or senior role.
• Ability to lead, coach and motivate a team to drive results.
• Use KPIs and sales insights for real-time decisions.
• Resourceful and proactive; calm conflict resolution.
• Must have work authorization in Canada and be 18+.
• Able to lift up to 25 lbs and move through the store as needed.
• Flexible 15-20 hours per week, up to 29 hours during peak.

🎁 Benefits

• Competitive pay with base salary and performance bonuses.
• Generous discounts and Gratis program.
• Health benefits from day one and wellness resources.
• Inclusive, diverse culture that promotes from within.
• Career advancement through internal promotions.