Related skills
team management sales coaching customer experience retail leadership📋 Description
- Create an inclusive, uplifting end-to-end customer experience.
- Coach and develop Sales Associates in the moment.
- Dominate selling periods using real-time KPIs to coach associates.
- Guide customers to Knix products, including bra fittings.
- Stay knowledgeable on product assortment and communicate it.
- De-escalate challenging interactions calmly and constructively.
🎯 Requirements
- 2+ years' apparel or lifestyle retail experience.
- Proven lead or senior role experience.
- Lead, coach, and motivate a team to drive results.
- Demonstrated ability to use KPIs and sales insights for real-time decisions.
- Must have Canadian work authorization and be 18+.
- Able to lift up to 25 lbs and move around the store during shifts.
🎁 Benefits
- Competitive base pay plus monthly bonus.
- Product discounts and Gratis program.
- Health benefits start day one; mental health support.
- Inclusive culture with internal promotion opportunities.
- Career advancement opportunities as Knix grows.
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