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sales customer service coaching retail merchandising📋 Description
- Create a comfortable and uplifting end-to-end customer experience.
- Plan and execute store events to build community and drive sales.
- Listen to customer preferences and recommend products they’ll love.
- Lead product fittings to ensure correct size the first time.
- Coach and develop Sales Associates; promote a positive environment.
- Ensure products are merchandised to reflect the brand and drive sales.
🎯 Requirements
- 2+ years retail or customer service experience.
- Previous lead or senior role preferred.
- Passion for creating exceptional customer experiences.
- Warm demeanor with a 'get it done' approach.
- Resourceful with a keen ability to resolve customer issues.
- Affinity for Knix products and mission.
🎁 Benefits
- Competitive pay with monthly bonus.
- Health benefits from day one; mental health & wellness support.
- Parental Leave Top-Up up to 80%.
- Employee discounts up to 50%.
- Career advancement with monthly, quarterly, and semi-annual awards.
- Inclusive, diverse workplace culture.
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