Part-Time Key Lead

📋 Description

• Create a comfortable, uplifting customer experience from greeting to purchase.
• Plan and execute store events to drive sales and build community.
• Lead product fittings to help customers choose the right size.
• Stay knowledgeable on our growing product assortment and wear it too.
• Coach and develop Sales Associates; promote a positive, fun environment.
• Manage staff training, ordering shop supplies, and store events.

🎯 Requirements

• 2+ years in retail or customer service.
• Lead or senior role preferred.
• Passion for exceptional customer experiences.
• Warm, "get it done" demeanor.
• Resourceful with resolving customer issues.
• Work authorization in Canada; able to lift 25 lbs and stand long shifts.

🎁 Benefits

• Competitive pay — base + monthly bonus; performance-based increases.
• Health benefits from day 1 and mental health/wellness platform access.
• Parental leave top-up up to 80% of salary.
• Inclusive culture and diverse workplace.
• Product discounts up to 50% on Knix products.
• Career advancement — monthly, quarterly, semi-annual awards.