Part-time Key Lead

📋 Description

• Lead a warm, uplifting in-store experience for Knix customers.
• Guide customers from greeting to fit to purchase.
• Coach and mentor Sales Associates; provide feedback.
• Set goals and drive sales and customer loyalty.
• Lead store events to build community and drive revenue.
• Ensure products are merchandised to reflect our brand.

🎯 Requirements

• 2+ years in retail or customer service.
• Lead or senior experience preferred.
• Passion for delivering exceptional customer experiences.
• Warm, proactive demeanor; strong team player.
• Able to resolve customer issues and coach others.
• Must be legally authorized to work in Canada (18+).

🎁 Benefits

• Competitive pay plus monthly bonus.
• Health benefits from day one.
• Parental leave top-up up to 80%.
• Inclusive, diverse workplace culture.
• Knix product discounts up to 50%.
• Career advancement opportunities.