Related skills
sales customer service coaching retail merchandisingπ Description
- Create a comfortable, uplifting end-to-end customer experience.
- Plan and execute store events to drive sales and community.
- Listen to customer needs and recommend products they will love.
- Lead product fittings to ensure correct size first time.
- Stay knowledgeable on our growing product assortment and wear it.
- Coach and develop Sales Associates and promote a positive environment.
π― Requirements
- 2+ years experience in a retail or customer service environment.
- Previous lead or senior role preferred.
- Passion for creating exceptional customer experiences.
- Warm demeanor with a get it done approach.
- Resourceful with a keen ability to resolve customer issues.
- Affinity for Knix product line and mission.
π Benefits
- Competitive pay: base plus monthly bonus.
- Health benefits from day one, including mental health support.
- Parental leave top-up up to 80%.
- Inclusive, diverse workplace culture.
- Product discounts up to 50%.
- Career advancement with awards and growth opportunities.
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