Related skills
sales customer service coaching retail merchandisingπ Description
- Create a comfortable end-to-end customer experience.
- Plan and execute store events to drive sales.
- Lead product fittings to ensure correct sizing.
- Stay knowledgeable on our product assortment and wear it.
- Coach and develop Sales Associates; promote a positive environment.
- Assist with staff training, ordering shop supplies, and events.
π― Requirements
- 2+ years retail or customer service experience.
- Lead or senior role experience preferred.
- Passion for creating exceptional customer experiences.
- Warm demeanour with a get-it-done attitude.
- Resourceful with ability to resolve customer issues.
- Affinity for Knix products and mission.
π Benefits
- Base salary plus monthly bonus.
- Health benefits from day one; mental health & wellness platform.
- Parental leave top-up up to 80% of salary.
- Inclusive, diverse culture that supports all team members.
- Employee product discounts up to 50%.
- Awards and career advancement opportunities.
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