Related skills
sales customer service retail merchandising leadership📋 Description
- Create a comfortable and uplifting end-to-end experience for all Knix customers.
- Plan and execute store events to build community and drive sales.
- Actively listen to customer preferences and recommend products they’ll be sure to love.
- Lead product fittings to ensure our customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Coach and develop Sales Associates, ensure you are promoting a positive and fun working environment.
🎯 Requirements
- 2+ years’ experience in a retail and/or customer service environment
- Previous experience in a lead or senior role is preferred
- Passion for creating exceptional customer experiences.
- A warm demeanour with a get it done approach.
- Resourceful with a keen ability to resolve customer issues.
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
🎁 Benefits
- Competitive pay with monthly bonus
- Health benefits and mental wellness support
- Parental leave top-up up to 80%
- Inclusive and diverse workplace culture
- Employee discounts up to 50%
- Career advancement opportunities
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