Related skills
customer experience retail inventory management leadership visual merchandising📋 Description
- Lead and inspire a team of sales associates on the shop floor.
- Drive sales using StoreForce insights and adjust floor layout.
- Deliver world-class customer experience with product demos.
- Build knowledge of Lush brand values and ethical messaging.
- Train and develop Sales Ambassadors and peers.
- Ensure operational excellence: cash handling, opening/closing, stock, visuals.
🎯 Requirements
- Minimum 1 year of experience in customer service and sales.
- Cash handling and opening/closing procedures.
- Supervisory experience coaching, feedback, and training.
- Problem-solving issues related to customer service in day-to-day ops.
- Ability to thrive in a fast-paced team environment.
- Knowledge and passion for skincare, natural beauty, and ethical business.
🎁 Benefits
- Training and development opportunities for leadership and product knowledge.
- Supportive, DEIB-focused store culture.
- Flexible scheduling including evenings, weekends and holidays.
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