Part-Time Customer Service Representative (Remote — FL/GA/TX/AZ)
Related skills
customer service google workspace microsoft office spanish healthcare📋 Description
- Handle volume-driven customer service and back-office tasks per SOPs.
- Interact with members, brokers, providers, and Oscar vendors.
- Manage an assigned caseload to maintain service, productivity, and quality.
- Escalate and resolve issues to ensure timely turnaround.
- Participate in process improvement initiatives.
- Comply with PHI, regulatory, and compliance standards.
🎯 Requirements
- 1+ years of experience in a high-volume or customer-focused setting.
- 6+ months of healthcare experience.
- High school diploma or GED.
🎁 Benefits
- Remote-friendly work arrangement.
- Vacation accrual up to 64 hours per year.
- Select employee benefits eligibility.
- 5-week onboarding training provided.
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