Related skills
communication customer service teamwork hospitality multitasking📋 Description
- Care Coordinators support patient care and ensure a welcoming clinic flow.
- Respond to phone calls and emails within 2 hours, always within 24.
- Guide patients through out-of-network experiences with a smile.
- Deliver 5-star customer service and foster a collaborative, community vibe.
🎯 Requirements
- Previous customer service experience.
- Hospitable, welcoming, and team-oriented.
- Strong communication and ability to multi-task.
- Strong attention to detail and willingness to grow.
- BA/BS degree preferred, not required.
🎁 Benefits
- One Medical paid membership.
- Mental Health benefits including PTO and Journey Live EAP.
- Medical, Dental, Vision Benefits; Commuter FSA.
- 401K Safe Harbor match up to 4% of annual compensation.
- Generous PTO, Floating Holidays, Company Holidays.
- Commuter FSA plans for travel to/from work.
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