Related skills
customer success saas stakeholder management strategic planning cross-functional collaboration📋 Description
- Act as a trusted advisor guiding customers through digital transformation journey.
- Build and deliver strategic adoption plans identifying optimization opportunities.
- Lead business reviews and strategic sessions aligning with evolving goals.
- Serve as the voice of the customer, shaping priorities and roadmap.
- Drive cross-team collaboration to maximize value and success.
🎯 Requirements
- Build trusted relationships with exec and ops stakeholders through change.
- Strong understanding of B2B SaaS; align goals with business value.
- Collaborative with Sales, Product, and Expert Services.
- Skilled communicators; excel in consultative, outcome-driven talks.
- Translate complex tech concepts into actionable insights for ROI.
🎁 Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
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