Future Opportunities - Customer Success - UK

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success saas stakeholder management strategic planning cross-functional collaboration

📋 Description

  • Act as a trusted advisor guiding customers through digital transformation journey.
  • Build and deliver strategic adoption plans identifying optimization opportunities.
  • Lead business reviews and strategic sessions aligning with evolving goals.
  • Serve as the voice of the customer, shaping priorities and roadmap.
  • Drive cross-team collaboration to maximize value and success.

🎯 Requirements

  • Build trusted relationships with exec and ops stakeholders through change.
  • Strong understanding of B2B SaaS; align goals with business value.
  • Collaborative with Sales, Product, and Expert Services.
  • Skilled communicators; excel in consultative, outcome-driven talks.
  • Translate complex tech concepts into actionable insights for ROI.

🎁 Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
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