Related skills
b2b saas customer success stakeholder management strategic planning cross-functional collaboration📋 Description
- Act as a trusted advisor guiding customers through digital transformation.
- Build and deliver strategic adoption plans for optimization.
- Lead business reviews and strategic sessions with customers.
- Advocate for the customer, shaping priorities and roadmap.
- Drive cross-functional collaboration to maximize customer value.
🎯 Requirements
- Build trusted relationships with executives and operators.
- Strong understanding of B2B SaaS environments.
- Collaborative, cross-functional with Sales, Product, and Expert Services.
- Skilled communicators in consultative conversations at all levels.
- Translate complex tech into actionable ROI insights.
🎁 Benefits
- Competitive salary
- Comprehensive benefits
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Paid parental leave
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