Junior Mobile Core Support Engineer

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

grafana prometheus python elasticsearch wireshark

📋 Description

  • Monitor and troubleshoot real-time core network issues.
  • Escalate issues to Level 1/2 support groups as needed.
  • Maintain and improve OXIO network to meet KPI/SLA.
  • Collaborate with telecom/core engineering and operator teams for live tests.
  • Create dashboards to monitor metrics and validate restorations.
  • Provide technical support and fault investigation across the network.

🎯 Requirements

  • Good understanding of Mobile Networks 2G/3G/4G/5G.
  • End-to-end call trace analysis across MAP/TCAP/RANAP/DIAMETER/SIP/GTP.
  • Troubleshoot international roaming (voice and data).
  • On-call availability in a 24/7 rotating roster.
  • Create dashboards to monitor metrics and validate service restoration.
  • Proficiency with Grafana, Prometheus, Elasticsearch.
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