Related skills
relationship management customer service remote work english proficiency microsoft office suite📋 Description
- Serve as primary liaison for timeshare owners.
- Manage the shared inbox and routing.
- Assist owners with reservations, bookings, and usage guidance.
- Explain owner statements, payouts, and account questions.
- Support monthly owner statement distribution.
- Collaborate with Inventory and Revenue on availability and trends.
🎯 Requirements
- Strong customer service and relationship management skills
- Excellent written and verbal communication
- Highly organized with strong attention to detail
- Ability to multitask and manage a high-volume inbox
- Proficient in Microsoft Office Suite
- Proficiency in English; additional languages a plus
🎁 Benefits
- Remote work (100% remote)
- Paid time off
- HMO coverage
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