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client care medical records prescriptions vtne teletriage📋 Description
- Engage with members via chat, phone, and video to support pets.
- Triage cases based on veterinary knowledge; provide recommendations.
- Review medical records for history and guidance.
- Document clearly in patient records using veterinary terms.
- Verify and process prescriptions with follow-up.
- Thrive in a fast-paced, learning environment while upholding values.
🎯 Requirements
- VTNE credential and 4+ years in small animal veterinary medicine.
- Tech-savvy; comfortable navigating multiple computer programs and platforms.
- Exceptional communicator; clear, compassionate verbal and written communication.
- Independent worker with strong prioritization and time management.
- Dedicated home workspace with reliable internet (min ISP 100 Mbps down, 100 Mbps up; latency < 10 ms).
- Available to work evenings/overnight: Thu–Sun, 8pm-6am PST.
🎁 Benefits
- Starting at $23/hour; final pay based on experience.
- Medical, vision, and dental coverage options.
- 401(k) with employer match.
- PTO and 12 weeks parental leave.
- Free membership and discounts on services for pets.
- CE allowance and uniform provided; work-from-home stipend.
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