Related skills
customer service remote work spanish healthcare call center📋 Description
- Educate patients about ACP and schedule appointments.
- Address concerns and objections; explain ACP benefits.
- Respond to calls, texts, and emails; guide patient questions.
- Maintain HIPAA compliance; meet KPIs (call volume, conversion, quality).
- Other duties as assigned.
🎯 Requirements
- High School Diploma
- 2+ years healthcare; 1 year telephonic outreach or sales
- Flexible shifts 8 AM–8 PM EST, Mon-Sat
- Excellent communication with older adults
- Proficient computer skills; fast learner of new software
- Remote work experience; bilingual English/Spanish
🎁 Benefits
- Flexible schedules and remote options
- Health, dental and vision insurance
- 21 days PTO in first year
- 12 weeks paid parental leave
- 401(k) with up to 4% match
- Stock options
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