Outreach Specialist

📋 Description

• Make 100+ outbound calls per day to engage eligible members
• Drive enrollment by explaining Transcarent and 2nd.MD services
• Use consultative skills to understand needs, address concerns, and objections
• Support end-to-end enrollment, confirming next steps and required info
• Collect health background details and route members to clinical resources
• Manage follow-up activities to re-engage members and close enrollment

🎯 Requirements

• Schedule: Mon-Thu 9:00–18:00 CST; Fri 8:00–5:00 CST
• Start date: May 26
• 2+ years in inside sales, member enrollment, or high-volume outreach (preferred)
• Proven success in high-volume outbound calling (preferred)
• Experience with cold calling and proactive outreach
• Comfortable working toward individual performance targets
• Strong persuasive and consultative communication; simplify complex info

🎁 Benefits

• Flexible time off/PTO and 13 paid holidays
• Competitive 401(k) plan with company match
• Competitive medical, dental, and vision coverage
• Mental health and wellness benefits
• Fully remote work arrangement