Outbound Telesales Representative

📋 Description

• Drive sales growth by proactively selling additional M-KOPA products to existing customers.
• Identify customer needs and match them with products that solve problems.
• Meet and exceed daily, weekly, and monthly sales targets.
• Build and maintain strong customer relationships for long-term loyalty.
• Deliver high-quality calls aligned with M-KOPA values.

🎯 Requirements

• Diploma or Bachelor's degree in a related field.
• 2+ years in corporate environment; BPO experience preferred; proven sales targets.
• Strong verbal/written communication; Excel and CRM proficiency.
• Passionate, self-motivated, team player; curious; metrics-driven.
• In 3 months: meet outbound targets with quality scores.
• In 6-12 months: exceed targets and top performer potential.

🎁 Benefits

• Career growth opportunities in Africa's fastest-growing fintechs.
• Comprehensive product training to boost confidence on every call.
• Supportive team with ongoing coaching and development.
• Modern workplace with the tools you need to succeed.
• The satisfaction of helping customers access life-changing products.
• Equal opportunity employer; commitment to diversity and inclusion.