Related skills
crm salesforce customer service data entry order processing📋 Description
- Process new and renewal orders end-to-end.
- Validate opportunities and contacts; flag discrepancies.
- Activate client access and send invoices.
- Track casework in CRM for transparency and auditability.
- Resolve customer queries; deliver timely, accurate service.
- Collaborate across teams to improve processes.
🎯 Requirements
- Customer-focused; supports via email, chat, or phone.
- Strong organizational skills and attention to detail.
- Communicate updates to sales teams clearly.
- Resolve customer inquiries and complaints.
- Proficient in Microsoft Excel and Office.
- Salesforce or CRM tools experience is a plus.
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