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onboarding coaching training operations facilitationπ Description
- Facilitate onboarding and new-hire training for Operations teams across functions
- Deliver ongoing learning sessions and skills development for tenured staff
- Create inclusive learning environments to promote retention and participation
- Assess learner progress via evaluations, coaching, and feedback
- Provide guidance to help learners build knowledge and confidence
- Collaborate with Operations leaders and instructional designers on materials
π― Requirements
- Active personal lines insurance license
- 2+ years in training, facilitation, L&D, or operations enablement
- Strong facilitation and presentation skills for virtual or in-person settings
- Ability to communicate complex processes clearly
- Experience coaching learners with structured feedback
- Strong collaboration with cross-functional partners
π Benefits
- Competitive salary and RSUs
- 401(k) with company match up to 4%
- Medical, dental, and vision coverage
- Company-funded HSA contributions
- Flexible PTO and 8 holidays
- Paid parental leave
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