Related skills
kpi client relations logistics team leadership customs📋 Description
- Lead 4–6 ops associates across end-to-end art shipments
- Own metrics: transit times, satisfaction, incidents, margin, revenue
- Escalate complex cases: damaged works, customs holds, time-critical shipments
- Monitor shipments, spot bottlenecks, implement routines
- Coach team on client comms, partner negotiation, best practices
- Recruit, onboard, develop talent
🎯 Requirements
- 5+ years in fine art logistics or high-value shipments
- Fluent English and French
- Proven or potential team leadership
- Solid grounding in complex transport operations
- Nice to have: air freight, road transport, export documentation
- Client-facing instincts and relationship skills
🎁 Benefits
- Flexible remote work: 3 days/week + up to 6 weeks/year
- Onboarding program
- Dynamic, trust-based team culture
- Meal vouchers
- Health insurance with SideCare
- Internal events and initiatives
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