Related skills
customer service project management excel powerpoint microsoft word๐ Description
- Develop and maintain relations with vendors, clients/residents and internal partners.
- Handle customer calls and emails; assist team with inquiries.
- Manage real-time inquiries while tracking commitments.
- Act as Project Manager and vendor liaison as needed.
- Schedule and complete project work orders; ensure linkage and sequencing.
- Escalate unresolved issues to the Team Lead or Affiliate Market Manager.
๐ฏ Requirements
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required.
- Strong communication skills.
- High school diploma required.
- Organizational or Project Management skills preferred.
- 4+ years of customer service experience preferred.
- Mastery of Lessen's One platform strongly preferred.
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