Related skills
hubspot data analysis jira zendesk inventory management📋 Description
- Own and optimize global fulfillment, returns, and inventory
- Serve as primary ops contact for customers and internal teams, ensuring SLOs
- Resolve customer escalations with internal teams and vendors
- Drive process improvements by reviewing ops activities and implementing actions
- Advise customers on catalog optimization, inventory levels, and processes
- Analyze operational data to inform purchasing and vendor performance
🎯 Requirements
- 3–5+ years in ops, supply chain, or inventory in tech/B2B
- Experience managing end-to-end fulfillment and returns; global scope a plus
- Strong data analysis skills—pulling and interpreting metrics
- Familiarity with CRM or ticketing tools (HubSpot, Zendesk, Jira)
- Clear written and verbal communication across a remote, global team
- Problem-solving mindset with proactive root-cause analysis
🎁 Benefits
- Remote-first environment
- Collaborative cross-functional teams
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!