Related skills
data analysis quality assurance english experimentation kpis📋 Description
- Develop and implement strategies to improve delivery quality using data.
- Be the primary delivery quality contact for the Support team in your markets.
- Track platform performance and updates from regional courier incidents.
- Enhance cloning ratio across verticals (Restaurant, Retail) in our markets.
- Monitor KPIs and analyze performance to meet regional targets.
- Collaborate with regional and global teams to incubate experiments.
🎯 Requirements
- 2+ years in operations or analytical roles.
- English: strong verbal and written communication.
- Analytical skills to analyze data and performance metrics.
- Attention to detail to ensure compliance and documentation.
- Problem-solving skills to address incidents and optimizations.
- Team collaboration with regional and global teams.
- Fluency in English is mandatory; additional languages are a plus.
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