Related skills
customer service logistics problem solving international regulations export📋 Description
- Independently resolve escalated issues using provided resources.
- Assist in resolving team escalations and questions.
- Understand margin vs total cost for an order and approve charges.
- Expert on international regulations, import/export requirements.
- Balance speed, cost, and customer impact without escalations.
- Operate the Airspace platform and DG workflow.
🎯 Requirements
- Experience in logistics operations.
- Strong problem solving and decision making.
- Knowledge of international import/export regulations.
- Dangerous Goods Certification.
- Balance speed, cost, and customer impact.
- SOP guidance and leadership collaboration.
- Excellent communication with customers and partners.
🎁 Benefits
- Hybrid on-site role in Frankfurt, Germany.
- Work with a rapidly growing AI-powered logistics platform.
- Collaborative One Team culture.
- Multiple global offices across US and Europe.
- Strong investor backing and rapid growth.
- Inclusive, Equal Opportunity employer.
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