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communication crm marketing automation iterable monday📋 Description
- Build and optimize automated courier communications with Iterable, Converse, and Monday.
- Own end-to-end comms projects from setup to documentation.
- Create clear, engaging courier-facing content across channels with accuracy and timing.
- Collaborate with Courier Ops, Product, Ops & Strategy, and Eng & Engagement to translate needs into impact.
- Use data and qualitative feedback to evaluate performance and drive improvements.
- Contribute to playbooks and shared standards to scale comms practices.
🎯 Requirements
- Hands-on experience with CRM or marketing automation tools.
- Able to independently execute and improve communication workflows.
- Experience creating courier-, customer-, or partner-facing content with clarity.
- Strong collaboration with cross-functional partners in an operational environment.
- Structured, solution-oriented mindset linking qualitative insights with data.
- Proficiency in English; German preferred; Arabic skills desirable.
🎁 Benefits
- Real, visible impact on how couriers experience Wolt in Germany.
- Work at the intersection of technology, communication, and engagement.
- Collaborative operations community with a 'one team, one fight' mentality.
- Close partnership with Operations, Product, and Communications with learning opportunities.
- Germany-specific benefits, including flexibility, wellbeing support, and growth opportunities.
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