Operations Program Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

program management process improvement stakeholder management cross-functional operations

πŸ“‹ Description

  • Collaborate with Engineering, Product, Design to scale operational infrastructure for launches.
  • Lead multiple projects, managing timelines, resources, and stakeholders to deliver results.
  • Ensure ops delivers high-quality customer outcomes via monitoring and process improvement.
  • Partner with customers to create Standard Operating Procedures for new Stripe lines.
  • Lead operational reviews with customers to report performance and address concerns.
  • Identify operational requirements from partner banks and card networks; ensure fulfilment.

🎯 Requirements

  • Bachelor's degree (or foreign equivalent) in Business/Management/Computing/Finance; +2 yrs in strategy.
  • 2 yrs delivering complex operational projects with cross-functional teams.
  • 2 yrs crafting written and verbal communications to solve user problems.

🎁 Benefits

  • Equity/bonus potential; 401(k); medical, dental, vision.
  • Wellness stipends and additional benefits.
  • 50% telecommuting permitted; travel ~5%.
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