Operations Outreach Specialist

📋 Description

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• Own end-to-end outreach to fulfill verifications.
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• Make outbound calls and emails to HR/payroll.
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• Conduct discovery to identify employer contacts.
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• Manage high-volume outreach with accuracy and timing.
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• Submit verifications within defined SLAs.
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• Collaborate with teams to escalate complex issues.
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🎯 Requirements

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• 1+ year in outreach, contact center, or similar.
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• Exceptional verbal and written communication.
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• Strong time management and multi-priority skills.
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• Self-starter with drive to hit goals.
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• Ownership over customer and revenue-impacting work; data security.
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• Action-oriented, resilient, and results-driven.
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🎁 Benefits

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• Fast-paced, collaborative environment.
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• Learning and development allowance.
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• Competitive cash and equity with advancement.
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• 100% medical, dental, and vision coverage.
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• Up to $25K for fertility/adoption expenses.
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• Flexible PTO policy.
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