Related skills
customer service jwics sci military_operationsπ Description
- Own the full customer relationship from end users to generals/admirals.
- Build strong relationships and be a trusted member of the customer team.
- Rapidly expand product usage across key workflows in Onebrief.
- Win renewals and expansions to ensure annual product adoption.
- Clearly communicate user needs to the product team and maintain proficiency.
- Instill the Onebrief brand image and coordinate with allies/partners.
π― Requirements
- Top Secret clearance with SCI eligibility.
- Operational planning experience in military contexts.
- Experience with large staff planning and PME.
- Familiarity with planning exercises and deployment on classified networks.
- Proven ability to expand business presence within a region (software/tech).
- Experience in customer support (face-to-face and remote) coordinating with engineering.
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