Related skills
crm hubspot looker salesforce tableau📋 Description
- Collaborate with Partner Success to turn ops challenges into scalable tech solutions.
- Identify bottlenecks and implement automated solutions, including GenAI.
- Lead change management and transition to new systems and workflows.
- Develop and maintain SOPs, compliance standards, and quality controls.
- Establish and monitor performance metrics for data-driven insights.
- Manage technical projects from requirements to success measurement across teams.
🎯 Requirements
- 7+ years in operations, PM, or systems roles scaling workflows.
- Experience deploying automations via no-code/CRM customization.
- End-to-end lifecycle management for global, distributed teams.
- Hands-on CRM architecture experience with Salesforce or HubSpot.
- Data-driven with ability to monitor metrics and drive improvements.
- GenAI tools and modern ops stacks (Zapier/Make/Workato) familiarity.
🎁 Benefits
- Flexible work model: from home, Coursera hub, or coworking space.
- Globally distributed team with remote-friendly culture.
- Equal opportunity employer; accommodations on request.
- Virtual hiring and onboarding process.
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