Operations Manager, Lifecycle Marketing

📋 Description

• Lead lifecycle ops in Iterable end-to-end: campaigns, journeys, triggers, templates.
• Build and manage audiences using segmentation, targeting, suppressions, and dynamic lists.
• Execute campaigns from setup, through QA, launch, and monitoring across email, SMS, and push.
• Manage QA to ensure flawless rendering, testing, links, tracking, and compliance.
• Implement automation to speed execution and reduce manual work (AI helpful).
• Govern tools: Iterable as primary; coordinate with Salesforce and Asana as needed.

🎯 Requirements

• 5+ years in marketing operations or campaign execution.
• Deep Iterable expertise: campaigns, journeys, audiences, segmentation, dynamic targeting, + QA.
• Experience with direct mail or phone outreach workflows and vendor coordination.
• Lifecycle program execution across email, SMS, push, and in-app messaging.
• Strong data/tools skills: segmentation, list generation, tracking, and data collaboration.
• Proven ability to create and maintain workflows, QA processes, and docs.

🎁 Benefits

• Collaborative, creative, and courageous culture.
• Positive, diverse, and supportive environment.