Operations Manager / Director, Institutional Product

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

kyc brokerage custody market making rbac

πŸ“‹ Description

  • Own daily ops across Custody, Brokerage, CaaS, RBAC, KYC, and related programs.
  • Coordinate with RMs, sales, product, compliance, and risk with SLA discipline.
  • Identify gaps with data analytics and AI workflows; implement measurable improvements.
  • Design scalable frameworks for incentives, fees, RBAC, onboarding, and compliance.
  • Drive incremental and strategic ops improvements; own longer-term roadmap.
  • Train RMs and institutional clients on product mechanics and SOPs.

🎯 Requirements

  • 6+ years of institutional ops (finance/crypto/fintech).
  • Own at least two areas: custody, brokerage, KYC/KYB, incentives.
  • Influence-driven IC; align product, sales, compliance, risk.
  • Data fluent; build dashboards; use AI tooling to scale ops.
  • Track record shipping measurable improvements; methodologies.
  • Regulatory knowledge: HK/SG/APAC; EU MiCA; US a plus.

🎁 Benefits

  • Competitive compensation package
  • L&D programs and education subsidy
  • Team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare for employees and dependants
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