Related skills
documentation data analysis healthcare automation tools_evaluation📋 Description
- Partner with senior operators to drive operational processes and systems in healthcare.
- Manage rollout of new initiatives by owning logistics, tracking progress, and aligning stakeholders.
- Identify inefficiencies by shadowing field staff and proposing process improvements.
- Support automation initiatives through documentation, testing, and hands-on implementation.
- Build and maintain detailed process docs for call center and clinic workflows.
- Develop reporting, monitor KPIs, and analyze trends to inform decisions.
🎯 Requirements
- 5+ years in fast-paced healthcare operations or builder role.
- Hands-on experience leading or supporting call center teams.
- Strong analytical and problem-solving skills with a focus on efficiency.
- Ability to manage multiple priorities in a dynamic environment.
- Excellent communication and cross-functional collaboration.
- Technical curiosity and willingness to learn new tools.
🎁 Benefits
- Stock-options package
- Health benefits include medical, dental and vision
- 401K
- Long-term disability
- Unlimited PTO
- Life insurance
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