Operations Manager, Citi Bike

Added
16 minutes ago
Type
Full time
Salary
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Related skills

sql google sheets excel gemini claude

📋 Description

  • Own Citi Bike’s bike fleet as a functional area, leading maintenance, rebalancing, battery swap, asset recovery, and special event ops
  • Drive performance against targets and ensure Citi Bike meets service level commitments
  • Serve as primary cross-functional SME for fleet ops, representing market needs internally and externally
  • Forecast ridership and labor needs, investigate deviations, escalate with context and solutions
  • Build ad hoc ops models, run scenarios and bounding analyses to inform decisions
  • Identify ops improvements and bring them to market leadership with clear recommendations

🎯 Requirements

  • Bachelor’s degree with 5-7+ years in ops, consulting, or startups
  • Excellent organizational skills and attention to detail
  • Comfortable integrating AI tools (Claude, Gemini) into workflows
  • Proficient in modeling in Excel or Google Sheets
  • Strong written and verbal communication; leadership experience
  • Interest in biking, sustainable transportation, or cities

🎁 Benefits

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • 401(k) plan with company match
  • Paid time off and holidays
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