Related skills
customer service leadership event planning microsoft excel microsoft outlook📋 Description
- Establishes a customer-service focused atmosphere to maximize student satisfaction.
- Reviews location metrics daily/weekly/monthly and reports to leadership.
- Sets site goals and staff priorities to drive growth and brand health.
- Leads local teams to execute Real Estate flywheel initiatives.
- Manages staff engagement and maintains a positive, professional workplace.
- Schedules classes with other managers to meet demand and optimize opportunities.
🎯 Requirements
- Bachelor's degree or equivalent education/experience required.
- At least 3 years in customer service and 3+ years of people leadership.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Word, PowerPoint, Outlook and Excel.
- Self-motivated, detail-oriented, professional and able to work independently.
- Willing to travel; some evenings and weekends may be required.
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