Related skills
customer service jwics📋 Description
- Own the entire customer relationship from users to Generals.
- Build trust; be a trusted member of the customer's team.
- Expand product usage to critical Onebrief workflows.
- Win renewals/expansions; grow yearly customer spend.
- Communicate user needs to product; maintain high proficiency.
- Align resources to meet company goals and uphold Onebrief brand.
🎯 Requirements
- Top Secret clearance with SCI eligibility.
- Proven experience leading operational planning in a military context.
- Exposure to large staff planning via PME or service.
- Familiarity with planning exercises and software deployment on classified networks.
- Proven ability to expand business presence within a region (software/tech).
- Experience in customer support coordinating with product engineering.
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