Operations Lead, Partnerships

📋 Description

• Own end-to-end program operations, including design, onboarding, and lifecycle
• Build relationships with accelerators, hyperscalers, and communities to drive pipeline and co-marketing
• Develop tiered program structures with benefits, milestones, and success metrics
• Collaborate with Sales, Marketing, and Finance to convert participants to paid plans and expand usage
• Track KPIs: enrollment, activation, retention, and revenue contribution
• Identify and recruit high-potential users for showcases and case studies

🎯 Requirements

• 8+ years in program management, partnerships, or community roles
• Proven track record building and scaling programs from the ground up
• Strong relationship-building skills with founders, operators, and ecosystem partners
• Data-driven mindset: setting targets, analyzing funnel performance, iterating
• Excellent written and verbal communication; create program materials and pitch decks
• Highly organized with ability to manage multiple programs and stakeholders

🎁 Benefits

• Competitive salary & equity
• 401(k) with 4% match
• Health, dental, vision, and life insurance
• Short & long-term disability
• Paid parental, medical, caregiver leave
• Commuter benefits