Related skills
risk management json data analysis sql fraud prevention📋 Description
- Maintain SME in your specialization to complete core work and escalations
- Investigate complex situations and potential fraud in high-volume queues
- Educate users on security and safe Airbnb usage
- Collaborate with operational leads to develop and enhance policies and tools
- Understand risk systems and investigate account patterns
- Document investigations and maintain confidentiality
🎯 Requirements
- 1-2 years of experience in risk management, fraud prevention, or Trust and Safety
- 5-day schedule, 40 hours; shifts may include evenings or mornings
- Excellent interpersonal/communication skills; balance fraud prevention with user experience
- Strong problem solving, analytical skills; adapt to changing priorities
- SQL/JSON or equivalent experience; data analysis a plus
- Familiarity with Mac OS, Google Suite, and customer ticketing systems
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