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people management process improvement logistics kpis operations๐ Description
- Drive driver acquisition and onboarding processes with efficiency.
- Lead driver community engagement, retention, training, and loyalty initiatives in Thailand.
- Provide leadership for Offline Presence via the Assistant Manager.
- Guide driver engagement initiatives supporting Painting the Roads Orange mission and sticker adoption.
- Oversee offline driver outreach to strengthen engagement and brand visibility.
- Monitor team KPIs and operational outcomes; direct improvements for impact.
๐ฏ Requirements
- Degree holder with 5+ years of operational/leadership experience (logistics/e-commerce preferred).
- Team management experience with at least 3 direct reports.
- Experience managing complex, cross-functional projects; regional or HQ exposure.
- Knowledge of mobile and web technologies.
- Data-driven, with strong integrity and business acumen; ability to prioritize.
- Excellent written and spoken English.
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