Operations Director, India

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

payments data analytics fintech leadership bi tools

📋 Description

  • Build partnerships with regional teams to support needs and customers.
  • Sets strategic goals for operational efficiency and productivity in the region.
  • Drives performance for the India Region Ops centre with local leads.
  • Leads initiatives to optimise internal efficiency and SLA performance.
  • Aligns with global teams on products, clients, services, regulations & procedures.
  • Enhances local operational knowledge to implement global solutions and improve service quality.

🎯 Requirements

  • Master’s Degree, 12+ years leading teams.
  • Experience in matrix reporting, technology products/services, global customers.
  • Energetic self-starter in fast-paced customer delivery.
  • Strong initiative, confident voice, tenacity to push for local needs.
  • Strong relationship-building and communication skills.
  • Attention to detail and commitment to excellence; ability to work across teams.

🎁 Benefits

  • Payoneer Ways of Working: accountable, collaborative.
  • Equal opportunity employer; inclusive workplace.
  • Growth opportunities for staff and career development.
  • Learning and professional growth culture.
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