Related skills
analytics process optimization claims processing provider management automation📋 Description
- Run Insurance or Health services processes (Ops Runner)
- Ensure day-to-day follow-up and monitoring of operations
- Flag risks and opportunities; monitor volumes, efficiency, SLAs
- Manage provider networks and support internal teams
- Supervise partnerships (teleconsultation, claim operators) and negotiate
- Implement continuous improvements to processes, incl automation with product teams
🎯 Requirements
- Analytical problem-solver focused on member and customer satisfaction
- Highly organized with strong attention to detail
- English fluency; French or Dutch a plus
- Ability to work independently in a fast-paced environment
- Experience in insurance or healthcare industry desirable
- Data analytics skills to dive into operations data
🎁 Benefits
- Generous equity packages for permanent contracts
- Flexible office options including remote setup
- Top-of-the-line equipment (MacBook Pro, monitor, etc.)
- Flexible vacation policy and working hours
- Comprehensive health insurance for you and dependents
- Parental leave for new parents
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